Explore the keys to patient loyalty in 2022

Discover shifting patient expectations and what they mean for you with new data from Bright.md’s consumer research study.

What do patients want in 2022?

  • New consumer insights that shed light on evolving patient attitudes
  • Analysis on key data findings and what they mean for health systems
  • A synopsis on how—specifically—health systems can win back loyal patients

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"This partnership [with Bright.md] came at a great time, as patient experience and operational efficiency are absolutely critical to help us move through the pandemic, while advancing our mission of providing innovative, quality care."

— Dr. Brett Oliver, Chief Medical Information Officer, Baptist Health

Why patients and providers love Bright.md

5x

Decrease in patient wait times

96%

Patient satisfaction rating

6 mins

Average time to deliver care

Leading healthcare delivery organizations use Bright.md