The implementation of more virtual care offerings in response to COVID-19 is a win for patients who have been seeking more convenient options. But other patients still prefer in-person interactions with their providers. The challenge for healthcare systems is delivering a quality, consistent experience for all care pathways without adding confusion or friction points.
In this white paper you will learn:
- What an integrated hybrid care delivery model is and how it is different than just adding telehealth care options
- The risks of not offering a variety of care-delivery options—to both patients and system revenues
- Best practices to get you started