Making the Business Case: Why navigation should be top of mind for healthcare executives

As healthcare systems look for ways to recover after the pandemic, why are so many executives focused on navigation and care coordination?

Discover more about how care navigation can address today's top five business concerns:

  1. Improve patient experience
  2. Optimize provider workflow
  3. Load balance among care offerings
  4. Capture patient volumes for downstream revenue
  5. Prevent fragmentation of care

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"Presbyterian [Healthcare Services] achieved ROI with within the first year, thanks to the avoidance of higher cost care settings for low-acuity conditions."

— Dr. Ries Robinson, SVP and Chief Innovation Officer, Presbyterian Healthcare Services

Why patients and providers love


Decrease in patient wait times


Patient satisfaction rating

6 mins

Average time to treat urgent care conditions

Leading healthcare delivery organizations use